Standing out from the mass, Alpha Globe's Inbound Call Centre Service offers efficient Inbound Communication Services designed with the combination of latest infrastructure and Software programs while acting as an extension to your company. Effective customer service not only increases customer satisfaction but is also key in generating higher revenue, retention and reaping a higher return on investment. Partner with us today and start reaping the benefits of unmatched customer service Our professionals help you to turn your prospects into customers, and then our customers into advocates. We focus on building a relationship that lasts by using a personalized approach that provides the value addition necessary to maintain and grow your client base. We specialize in Business to Business appointment setting & lead generation services for Credit Card Merchant Account Processors, Home/Business Security Services, Quality/Pure Water Systems, Website Design, Telecommunications (wireless/wireline) industry etc. We provide free call list for all B2B telemarketing campaign. Our Proprietary leads database contains over 13 million businesses through out the U.S. and is updated every thirty days basis.
Outbound Telemarketing Services:
Get priceless services at an affordable prices
INBOUND Services
Services starting at only $6.00/hr.
Per Call Services also available
Our sales representatives are extremely knowledgeable and professional, known for doing their job with enthusiasm. With our experience within the call center industry we have developed numerous practices and scenario studies that best capture and encapsulate your venture concept or meet your business objectives and needs. We specialize in providing inbound support services industries such as Telecommunication, Banking, Financial, Credit Card Processors, Real-Estate and more.
We offer a wide array of Inbound Services including:
Customer Service
Order Taking
Inquiry Handling
Collections - Commercial and Consumer
Help Desk Support
Technical Support
E-Mail Support
E-Chat
Remote Assitance
Inbound Sales
Invoice Processing
Direct Response (TV & Radio)
Etc.
TELEMARKETING Services
Services starting at only $6.00/hr/dedicated telemarketer
Lead Generation
Warm Transfer Lead Generation
Appointment Setting Services
Telesales
Database Maintenance
Credit & Collections
Research & Surveys
Back End/Office Support Services
Services Starting at only $4.00/hr
Transaction based services are also available
AlphaGlobe provides a broad range of services from data entry, web based research to email based support. AlphaGlobe has a word-class infrastructure and an ever-growing pool of talented, highly skilled people to meet your business process requirements. The key differentiator is our ability to provide increasing value as we go from one phase to the next. Some of the business benefits of outsourcing the non-core business processes to AlphaGlobe include demonstrated cost savings of more than 50% and significant improvements in the turnaround time, freeing up your internal resources to focus on the core activities.
Our service offerings include:
Data Entry & Data Processing Services
Recruitment & Job Posting Support
Loans & Mortgage Processing
Real Estate Appraisal Data Entry
Web Based Research
Marketing Research
Customer Support Services
• Email Support
• Online Chat-based Support
• Help Desk & Technical Support
Online Profile Approval, Web Content Approval, Website Bug Reports
Claims Administration
Procurement & Purchase Support
Accounting & Financial Back Office